Return & Refund Policy

Given the complexity of goods handling, not all products are returnable and refundable (i.e. Quarries etc). If you are unsure, please contact us to check if items are allowed for refund and return prior to your purchase. All expenses and arrangement of product returns will be borne by the customer, Inspires Ace Trading Sdn Bhd does NOT provide any arrangement/service/reimbursement for logistics on product return. Inspires Ace Trading Sdn Bhd will ONLY process return goods within 5 business days, countdown starts from the date you received the item to the post stamp date on the return parcel.

 

The returned goods/products will be checked with the receipt together and the goods should be in good condition.The packaging should also be in original condition in original shipping container as received. If the goods/ products has been used or damaged by the customer, there will be NO refund. Inspires Ace Trading Sdn Bhd will also not be responsible if your shipment is lost during your return transit. Once we have checked and confirmed the goods/ products, customer will receive their refund within 5 working days after the confirmation. 

Please arrange and return your purchase at your own expense to the following address:
 

Inspires Ace Trading Sdn Bhd

Lot 6023, Batu 6 ½, Jalan Bukit Kemuning,
40470 Shah Alam,
Selangor, Malaysia.

Please contact us at sales@inspireshome.com or 603-51211008 if you have any questions.

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